Privacy Policy

Last updated: 18/01/2026

1 Introduction

RentSheet ("we", "our", "us") is a rent tracking application designed for landlords to manage rent payments and tenant information.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use the RentSheet application.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2 Who We Are

Product name: RentSheet

Data Controller: InsularCode Ltd

Contact email: support@rentsheet.co.uk

If you have questions about this policy or your data, you can contact us using the email above.

3 What Data We Collect

3.1 Landlord Data

When you create an account, we collect:

  • Full name
  • Email address
  • Account and subscription information
  • Properties, rooms, and rent configuration you create

This data is required to provide the RentSheet service.

3.2 Tenant Data

Landlords may enter tenant information into the app. This may include:

  • Full name
  • Email address (optional)
  • Phone number (optional)
  • Rent amount
  • Rent frequency and due dates
  • Payment status (paid, due, late)

Tenant data is entered and managed solely by the landlord. RentSheet does not independently collect data directly from tenants.

3.3 Payment and Billing Data

Payments are processed securely by third-party payment providers (such as Stripe). RentSheet does not store card details.

We may store:

  • Subscription status
  • Number of units purchased
  • Billing history references

3.4 Technical Data

We may collect limited technical data to operate and secure the service:

  • Login timestamps
  • Error logs
  • Basic usage analytics (e.g. feature usage, page views)

We do not collect unnecessary tracking or behavioural profiling data.

4 How We Use Your Data

We use personal data only to:

  • Provide and operate the RentSheet service
  • Display rent status, dashboards, and summaries
  • Send system emails (account verification, billing notices)
  • Process subscriptions and enforce usage limits
  • Improve application performance and reliability
  • Comply with legal obligations

We do not sell personal data.

6 Data Storage and Security

  • Data is stored securely using industry-standard cloud infrastructure
  • Access is restricted to authorised systems only
  • Reasonable technical and organisational measures are in place to prevent unauthorised access, loss, or misuse

No system is 100% secure, but we take security seriously and continuously improve our safeguards.

7 Data Retention

  • Landlord account data is retained while the account is active
  • Tenant data is retained while linked to an active landlord account
  • When an account is deleted, associated personal data is removed unless retention is required by law

8 Sharing of Data

We only share data with:

  • Trusted service providers (e.g. hosting, payments) strictly as required to operate the service
  • Legal or regulatory authorities where required by law

We do not share data for marketing purposes.

9 Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Request data portability

Requests can be made by contacting support@rentsheet.co.uk

10 Tenant Responsibility Notice

Landlords are responsible for:

  • Ensuring they have a lawful basis to store tenant information
  • Informing tenants that their data is being recorded in RentSheet
  • Keeping tenant data accurate and up to date

RentSheet acts as a data processor for tenant data entered by landlords.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

12 Contact

For privacy-related questions:

support@rentsheet.co.uk

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